Thursday, March 18, 2010 29 Comments Social

1 breaking news A miracle at Lebanese banks

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2 before at banks A miracle at Lebanese banks

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3 numbering miracle A miracle at Lebanese banks

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4 now only few steps A miracle at Lebanese banks

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5 information A miracle at Lebanese banks

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6 nag negotiate A miracle at Lebanese banks

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7 misunderstanding A miracle at Lebanese banks

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8 the right way A miracle at Lebanese banks

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9 dispersed line A miracle at Lebanese banks

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10 finally your turn A miracle at Lebanese banks

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11 lady interrupts A miracle at Lebanese banks

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12 please get number A miracle at Lebanese banks

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13 repeat to fade A miracle at Lebanese banks

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If you’ve been at a bank [that I won't name] or at Liban Post lately, then you have surely noticed the new “numbering” system. I had to wait about 40 minutes for my turn to come, so I thought that I might as well observe and analyze the different interactions happening there! icon smile A miracle at Lebanese banks I wonder how long it will take for the new system to be understood by people coming for transactions!

I’ll now leave you with this beautiful song, covered by Eva Cassidy “Song Bird”. Have a beautiful day! icon smile A miracle at Lebanese banks

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That this post is being added live at LAU social class!



pixel A miracle at Lebanese banks

About the Author

Maya Zankoul

I'm a passionate Cartoonist, Graphic Artist and UI/UX designer. In addition to drawing private commissions, I love designing websites, iPhone & iPad apps, and more. I wrote 2 comics books and love to draw here on my blog.

29 Comments

  1. Haytham Khouja

    shoot the teller!

  2. Riham

    I’ll name the bank if you want!

    I hate going to it because it always takes me an hour to pay the amount due, like 25$
    How about them going into lunch break as soon as your turn comes? :) Although this mostly happens in public institutions.

  3. Danielle Baiz

    How about instituting online banking? Isn’t it about time?!?

    • Simon

      isn’t there already online banking support in Lebanon? I haven’t been to a bank in more than 5 or 6 years!!!

  4. Simon

    I love the guy’s eyelashes in step#3.
    But you missed the step where someone walks in and he knows the teller, or the son/daughter of someone with wasta, then the numbering system doesn’t apply to them. Things like that is wat really pisses me off when i visit lebanon.

    Awesome work as usual Maya :)

  5. Ekios

    Maya you do realise that, with the time going, the Lebanese society is always looking a bit more primitive in your pages ? :p

    Careful with that, I’m always laughing, but other ones don’t anymore ;)

    • Ahmad Osman

      Honestly, I do not see why she would be careful with that, and why people should keep on laughing in the first place.

      I have been realising lately that, yes, we are a third world country in the flesh, and that there is nothing funny about it, except perhaps those who try to conceal the fact by depicting nothing but Hamra, Achrafié, and Gemmaysé.

      It is not funny, and it is not coming to an end if we did not look it in the eye.

  6. Nahil

    loooooooooooooooooooooool ad ma yetawaro el 3alam lebnene 3adato sa3be tetghayar hahahha very funny one! :D i like the way u drew the ladies too hahaha the one in yellow :P ktir sportif jeye tshedd b nos din el bank hahahaha <3 thx to them they make lebanon a great place

  7. Abed

    come on! it’s not bad this way…a smoother experience so far :P

  8. rami kiwan

    Very funny numbering system!
    Hey Maya what about the proportional electoral system? Do you think it would be easier to be understood by people? What people are we talking about?!?!?!?!?!
    Advice please!

  9. Ahmad Osman

    1. I love the guy’s eyelashes in #3.
    2. I love the fact that your characters are starting to recur now throughout different entries in different situations and roles, in the sense that you are being honest about having a fixed repertoire, which is quite postmodernist. This technique was employed successfully in Courage the Cowardly Dog. I used to like him very much.

    • maya zankoul

      Ahmad! You just brightened up my day with your comment! It’s like you’re in my head :D Totally understanding the process I work with! I did not know this about Courage, that’s so interesting to know! And yes I’m not ashamed to say I have a fixed repertoire, and I use a lot of copy/paste to save me time… It does not all have to be perfect visually when the core is the message, and the lines are only a means to another end. Thank you :-)

      • Ahmad Osman

        Well you’re welcome anytime. It’s good to know my comment brightened your day for once, instead of your entry brightening mine. Cheers.

  10. Zouzeta

    hey, to tell you the truth i went to the bank and i was shocked.
    Because of the number system i was able to finish in 10 min a lot of things and they were all fast.
    It takes sometime to get used to it but it might be a solution

    But the problem is in Liban Post, i went to send a package to my sis, i took the number and waited for almost one hour, and when finally my number was up, the lady said: “But u are sending a package, u dont need a number just go to the counter there”.
    I went to that counter and there was a line and i had to wait for another hourrrrrr @$%@$^#$%^#$%&#&^
    Let us hope it wont take a lot of time for them to put a sign regarding that!!!

    but all in all, adding some order is not a problem and people eventually will get used to it, and honestly you will always find people passing the line or using the Wasta, but even in Europe and the States you can find people who dont respect the line or just ignore the law.
    But at least we are trying and it migh take time….
    Have a nice day :)

  11. darinerachkidy

    well maya.. u missed one fact.. i went to an X institution featruing a numbering machine, they keep it empty in the morning until their staff have their boring sobhieh or coffee, then after waiting for like 15 mn (usually more) one employee comes and places a paper roll in the machine to initiate the process…so everybody runs to take a number, the fastest and the meanest ones who are not usually the one waiting since early morning takes the 1st numbers and get to solve their transaction earlier….it really pissed me offffff
    so y not be pro at the institutions, try to enhance employees skills /performance, avoid sobhieh in the morning, increase front line staff number, empowers them…!!

  12. IVY Says

    What about the the actual customer service. Haven’t you noticed how unpleasant personal bankers have been lately? It’s almost as though you ( the client) are interrupting them, they act inconvenienced. I had a question for a lady today at a bank and while I was speaking with her, she answered her ringing phone and started what felt like a 10 min conversation with a client ( probably richer than me) because suddenly I was invisible. I learned alot about stocks I must admit, but she wasn’t even trying to seem apologetic to me. After just sitting there I got up to leave. She didn’t even bother looking at me, she didn’t care about my inquiry, although these people have my money!

    I took one look at the manager who seemed busy flirting with the young pretty teller, so why should I even bother complaining, they simply don’t care. Mind you , this is a bank that I switched to because I thought my previous bank was bad.

    What’s happening to this place and how did we become to inconsiderate?

  13. cyril

    they have that at the blood lab in hotel dieu too.. they’ve had it for a while actually.

  14. annie

    Hahahahahahaha it’s actually than before !!!!!!

  15. Armigatus

    I disagree with you.

    It might take time to make people learn and accept the idea of waiting in line and getting their turn in a first-come-first-serve basis, like in any civilised country.

    It is much better than the ‘louder-smellier-pushier first-serve’ basis.

    Same happened with the introduction of the traffic lights. Their timing is not optimal, people objected a lot, however that is a first step away from the jungle that we live in.

  16. Rudy chidiac

    and lool thats old woman ktir wejja wejj bonjour monsieur :P lol nice drawings dear

  17. ghassan deeb

    OH Bloody SGBL :( GRRRRR…..

  18. rain

    i kind of liked the new system ^^

  19. salim allawzi

    fantastic work ..
    i like ..

    keep going Maya :)

    Regards

  20. gold rings

    Hi, I am trying to read this blog via RSS, but im getting a strange error message.. can you please assist?

  21. gold rings

    RSS is working now, thanks!

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